73 of the Best CRMs – Content Relationship Management Software for 2021
Customer Relationship Management (CRM) tools help you connect and keep track of prospects, sales leads, and customers through the entire sales journey, allowing you to focus on other aspects of your business. Below is a list of the most popular ones for eCommerce to help you choose the right CRM.
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Hubspot is a 100% free CRM software that your whole business will use because it has something for everyone, from sales leaders to salespeople to marketers, custom service teams, operations managers, and business owners. One of the many things you can do with Hubspot CRM is organize and sort deals in your own pipeline, and create tasks as reminders of important deadlines. The ability to automatically track calls, emails, meetings, and notes is a definite time-saver.
Keap’s client database software improves organization, increases efficiency, and keeps clients happy. Keap allows you to store all your client activity and communications in one place. Its client management software handles the follow-up, updates your client and company records, and gets you paid, allowing you to focus on accelerating revenue streams and strategizing for future growth. You can also connect your Gmail or Outlook inbox with Keap’s client management tools.
Zendesk is an easy to use, customizable CRM that is perfect for eCommerce and small businesses. It handles all aspects of customer relationships from the first contact to ongoing inquiries, lead nurturing, conversion, renewal, and long-term interaction. It integrates with CRM software packages, which leads to better customer relationships. The ability to fully manage sales and marketing tools in one place and integrate with a help desk improves customer service.
Pipedrive is a CRM system that increases productivity and sales and cuts down on tedious administration work. It’s a cloud-based CRM system that makes collaborating and selling from anywhere very effortless. It allows you to access communication history with leads, important sales metrics, and all the other actions required to close a deal from anywhere, anytime. Leads are automatically fed into the Pipedrive system 24/7 via custom chatbot and web forms.
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